First we understand the situation. Then we decide what support makes sense.

No. The initial assessment can be booked independently. You will receive recommendations and, if appropriate, a tailored follow-up proposal, with no obligation to continue.

You receive a report with the assessment, identified needs and priority recommendations. I will explain the results and, if follow-up may help, suggest the most appropriate frequency.

There is no compulsory duration. It continues while it adds value and may be reduced, intensified or ended as needs change.

We review the situation and end, space out or intensify follow-up. The family is not tied to an option it no longer needs.

Yes. Monthly follow-up includes up to 2 brief consultations per month; fortnightly, up to 3; and weekly, up to 4. Several messages about the same situation count as one consultation.

Additional consultations may be requested. If they require more time, document review, a more extensive assessment or coordination, I will explain the conditions and any supplement in advance and include them in the quotation.

Yes. If a change should be assessed in person, we can arrange an extra visit. It is quoted separately according to the type of assessment, location and travel.

No. It guides, supervises and organises care, but does not provide companionship or continuous hourly care.

No. It complements usual healthcare through nursing assessment, follow-up and guidance at home, but does not replace doctors, health centres or emergency services.

I will explain which professional may help, seek a suitable option and, with your permission, can take responsibility for coordination. The family always remains free to choose the professional.

Yes. When needed, I can provide or supervise nursing care and procedures at home, including wound care and monitoring, administration of prescribed medication, blood draws and care of tubes or other devices. We will first assess the indication, materials and frequency, and whether it can be provided during a follow-up visit or requires an additional intervention.

No. Although many families contact me about an older relative, I can also support newborn babies and their families, younger people living with chronic illness, disability or dependency, and people of any age returning home after hospitalisation, a procedure or a significant change in health. During our first contact I will assess whether I can help directly and, if another professional or more specialised care is required, guide you clearly.

VORA SEU is a private and independent home nursing assessment and follow-up service. Services are booked and paid for directly with VORA SEU. An official healthcare invoice will be issued including professional identification and nursing registration number. If the policy includes reimbursement of healthcare expenses, the family may submit the invoice to the insurer and request full or partial reimbursement, subject to the cover and terms of the policy. Where necessary and appropriate, supporting care documentation requested by the insurer may also be provided. We recommend checking in advance whether the policy covers privately chosen home nursing services and whether prior authorisation or a prescription is required.

No. VORA SEU does not provide immediate 24-hour care. For serious symptoms or an urgent situation, call 061 or 112 or attend the appropriate emergency service.